CUSTOMER care service providers in Tanzania have been reminded to create a friendly environment for their customers so as to change the notion that Tanzanians are lazy and irresponsive to customers.
This was stated by the Director General of Gaming Board of Tanzania, Tarimba Abbas when officially launching the National Lottery last weekend.
He was reminding the Customer Care Department staff of the Gidani International that they should work hard and efficiently so as to attract more customers and so be able to come up with a winner to be announced every week. The overall winner will be awarded 100m/- cash prize.
Tarimba said lottery tickets to be sold at 500/- all over the country, will be sold at all SELCOM shops where other services, including electricity (LUKU) and are being provided.
“Currently there are already 16,000 sales points but will rise to20000 by end of next month so that people can access the service more easily without unnecessary bureaucracy,” he said.
Tarimba called upon Tanzanians to participate in the lottery and assured them that it will be executed in accordance with world-class standards and see people win cash prizes every week.
Commenting on the issue, the Chairman of the South Africa-based Gidani International, Professor Bongani Khumalo, said this kind of lottery is the biggest one in Africa.
“In the next six flows of the lottery game, the grand prize will be 1bn/- as operators are competent, use modern technology which cope up with today’s world of science and technology,” he said.
Prof. Khumalo, told The African that participating in the lottery is beneficial not only to subscribers, but also the nation as after playing, a customer contributes directly to economy of Tanzania.